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Our Policies

Everything You Need to Know

At FOREST Spa Clinic, we make every effort to give our visitors a fair, valuable and beneficial experience. We believe that our policies do just that. Read about them below and contact us with any questions you may have.

Privacy at FOREST Spa Clinic

At Forest Spa Massage Clinic, we are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely. This policy outlines how we collect, use, and safeguard the data you provide to us.

 

1. Data We Collect

We may collect the following information when you interact with us:
   •    Personal details, such as your name, phone number, and email address, for booking and communication purposes.
   •    Health information relevant to providing safe and effective treatments, with your consent.
   •    Payment details for transactions made at our clinic.

2. How We Use Your Information

Your information is used for:
   •    Booking and managing appointments.
   •    Providing personalized massage and wellness treatments.
   •    Communicating about changes, updates, or promotions related to our services.
   •    Compliance with legal and regulatory requirements.

We will never sell, rent, or share your personal information with third parties

without your consent, except as required by law.

3. Data Storage and Security

We take all reasonable precautions to ensure your information is stored securely. This includes:
   •    Protecting digital records with encrypted systems.
   •    Restricting access to authorized personnel only.
   •    Regularly updating our security measures to prevent unauthorized access.

4. Your Rights

You have the right to:
   •    Access the personal data we hold about you.
   •    Request corrections to any inaccuracies.
   •    Withdraw your consent for the use of your data at any time.

To exercise your rights or make inquiries about your data, please contact us at 0406 538 004 or email us.

 

5. Online Booking Privacy

When using our online booking system, your data is processed through a secure platform provided by Fresha.

Please refer to Fresha’s privacy policy for further details on their data protection practices.

6. Policy Updates

We may update this policy from time to time to reflect changes in regulations or business practices. Any updates will be posted on our website, and your continued use of our services indicates your agreement with the updated terms.
 

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